Oregon Wild Hair Enterprises Frequently Asked Questions (FAQ)

Oregon Wild Hair Moustache Wax

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Frequently Asked Questions (FAQ)

Does Oregon Wild Hair Moustache Wax melt in hot beverages?
Yes, but not easily. Unlike most other moustache waxes, Oregon Wild Hair Moustache Wax is not water-based and so responds more slowly to hot liquids. Plus, the oils used to scent the wax are natural and so there is no bitter taste when it does melt. You may need to reapply when you're done drinking.

Does Oregon Wild Hair Moustache Wax come in scents other than musk?
No, it does not. So far, we have found musk to be the most pleasing scent. If there are suggestions or requests for different scents, please write to us.

What color is Oregon Wild Hair Moustache Wax? Do you make tinted wax?
What color is your moustache? Our wax is a neutral tone and will not alter the color of your moustache. No, we don't make tinted wax; so far we've found that a neutral product is the most versatile.

How long will Oregon Wild Hair Moustache Wax hold my moustache in place?
The answer to this question varies from moustache to moustache. One application of wax in the morning is normally enough to hold your moustache for a full working day. It may be necessary to reapply if you're going out in the evening.

How far will you ship Oregon Wild Hair products?
How far away do you live? If you live outside of the United States and want to buy any of our products we will find a way to get it to you; we have shipped our products as far away as Thailand and Australia and to members of our armed forces in the Middle East. Just send an e-mail with all of your mailing information and the contents of your order and we will respond with the shipping costs.

What is PayPal?
PayPal is a service that accepts and processes credit card payments for small businesses and independent online merchants. The information from each transaction (your name, address, credit card number, etc.) is encrypted by the PayPal system before it is sent over the Internet. This encryption process makes it extremely difficult for your vital credit information to be stolen.

I am not from the United States and am using PayPal for the first time: why do I have to wait for my next credit card bill before completing the transaction?
PayPal requires new international members to go through a verification process before completing the first transaction. New members are asked to wait to receive a "member number" on their credit card statements. If the time required to complete this process poses a problem, please let us know.

Can I send my credit card information to you so that you can charge orders to my account?
Unfortunately, that is not an option since we are not equipped to process credit card orders without using the PayPal service. To pay with your credit card, click on the PayPal button next to the item(s) that you want to order. If you are uncomfortable using PayPal, we accept personal checks and money orders.

Are there any retail locations where I can purchase your products?
Yes, but only a few. Oregon Wild Hair Moustache Wax has proudly partnered with a few businesses, which sell our wax in small quantities. They are:

Wood's Boot Company in Lubbock, Texas

Dash & Duchess, Portland, Oregon

J. Burke & Sons Tobacconists Ltd. in Sidney, British Columbia, Canada

However, we remain primarily an Internet business and do not maintain retail locations. Our products generally reach their destinations 3-5 days after we receive payment for an order, so our customers rarely have to wait long.

Are refunds available for returned products?
No. We take the health of our customers seriously and so can do nothing with returned products except throw them away.

If I purchase your product, will I suddenly get e-mail from a million companies I've never heard of and don't care about?
Not because of us. Oregon Wild Hair Enterprises does not and will not sell your name to mailing lists of any kind (we hate those e-mail messages, too). All of the information that you send remains confidential. Additionally, we don't keep a mailing list, so you won't receive unsolicited messages about our business, either.

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